Our Testimonials
Gabi Styles
I am delighted to share my experience with The Waste Connect. Over the past few years, their team has consistently demonstrated unparalleled professionalism and commitment to environmental sustainability. Their comprehensive waste management solutions have significantly improved the efficiency of our operations, whilst also drastically reducing our environmental footprint.
One of the standout qualities of The Waste Connect is their unwavering reliability. Whether it’s routine waste pickups or urgent requests, their team is always prompt and dependable.
The Waste Connect take their time to understand our specific needs and tailor their services accordingly. Their expert consultants provide invaluable guidance on waste reduction, recycling, and sustainable practices that have greatly benefited our operations. Their innovative solutions have not only streamlined our waste disposal processes but also saved us significant costs in the long run.
The customer service is second to none. Their friendly and knowledgeable staff are always available to address any concerns or questions we may have. They have consistently gone the extra mile to ensure that we are satisfied with their services, and their proactive approach to problem-solving has been truly impressive.
Duncan Goodwin
After trialling The Waste Connect at 10 of our most difficult and troublesome sites, we assigned our waste and recycling contract to them in October 2023 and have been extremely pleased with the service, innovation, flexibility and efficiency. The changes made across our 280 sites have produced significant savings by increasing recycling, reducing our general waste and excess weight charges and improving our food waste segregation.
The Waste Connect are extremely reliable, helpful and forward thinking in their approach and their helpdesk great at owning issues and resolving with collectors. Our service levels have massively improved and time spent on solving issues is now minimal. We would have no hesitation in recommending their service and with their knowledge and superior supplier management, we would highly recommend them to similar hospitality companies.
The Dick Lovett Group
The Dick Lovett Group assigned all of their waste management services to The Waste Connect from the start of 2021 and we are delighted with the service. We have seen substantial savings on our annual spend, excellent service and response, and we are looking forward to improving our sustainability and recycling. Having one company that can handle all of our waste streams and manage all our services to ensure compliance in a reliable and efficient way has been a breath of fresh air, and we would have no question but to recommend The Waste Connect.
Liam Parkinson
Caroline at The Waste Connect helped us to resolve the continuing headache of commercial waste. An excellent professional service from start to finish. Extremely knowledgeable in all waste matters. Flexible and able to meet the needs of our small business. Very cost effective – Saving us 100’s of pounds per year. Great customer service. 10/10.
Rob Kirby
I began using Waste Connect in 2020 and have subsequently transferred all of my waste contracts to them. I find them to be a personable and versatile company that are able to adapt to the varied requirements I ask of them and make waste management an easy process. As a building company we typically cover much of the UK and it is reassuring to know they can support me on each and every project. Waste Connect are an affordable, professional and viable company that I would highly recommend.
The Hairdresser
I have previously used the council to provide services but always found them difficult to deal with, hard to get hold of and they were never “interested” in me as a customer. Since moving my service to The Waste Connect, I couldn’t be more impressed with their entire service from start to finish. Friendly, helpful, flexible and available – everything I need. I would absolutely recommend them.
C4Miles Installations
We use their services for our wheelie bin collections and everything has been excellent. The bin delivery was smooth and we get our invoice and report on time each and every month. Any time we have a query it gets dealt with quickly and efficiently and I have no hesitation in recommending their services. So much so that any time we need an additional service like a clearance or a skip, they are our first port of call…