Waste Management Experts
The Waste Connect is a business built on over 20 years industry experience in all aspects of Waste Management, Recycling & Processing and Equipment supply. With a further 15 years Business background, we are a company built on Integrity, Innovation and Experience.
Our slogan is “Experience The Difference” for a reason – we believe that we genuinely offer something different and ultimately that’s down to the people. We know that when you need a commercial waste or recycling service you need to be able to trust the company you’re dealing with.
Our Values
We have carefully considered our Values as ultimately for us, our values have to also represent our customers and therefore all our values are two-fold. The Values for our customers and the Values for us as a business. In everything we do, we will ensure that every aspect is considered because fundamentally these Values are at the core of The Waste Connect and will drive and determine its future.
Accountability
For Us
We ensure all our customers understand the reasons for being accountable for their waste and recycling – your duty of care is paramount and the effects for you as a business could be hugely detrimental if you don’t get it right. Cemented with Carbon Footprint and the Environment it’s our job to ensure you know what happens to anything that leaves your premises.
For Our Customers
We work hard to ensure all our staff are accountable for their actions ensuring our service offering remains consistent, reliable and honest. From calling customers back to carrying out a waste audit, if we say we will do it, we will. Be willing to take and accept responsibility for all our actions.
Integrity
For Us
To remain legal and compliant your integrity must be upheld – it’s a worry for a business as it is one of the core values of any honest business. We do all the hard work to ensure your integrity is maintained consistently and without you having to invest your precious time.
For Our Customers
Integrity is the most valuable and respected quality of leadership. We lead our team to always uphold this value and we always keep our word – with each other and with our customers.
For us and all our team, Success is nothing without Integrity.
Commitment to Customers
For Us
We know that for every business delivering on customer service and experience is important and takes investment and time to get it right. What your customer needs though will be pertinent and relevant to you and your service offering and we understand that everyone has different expectations. We don’t judge our customers as we understand.
For Our Customers
Each of our customers has different needs – we adapt, modify and readjust as necessary to ensure that the Experience is appropriate in each situation. As our slogan says – Experience the Difference – it may be different for each and every customer or it may be the same but either way, it will be exceptional.
Passion
For Us
We want our customers to be able to Be Passionate about their business. Everyone has a role to play and it is our offer of expertise to you that will allow you to continually drive your business and your passion. We also know it’s contagious so working with us will help to make your people more passionate about what they do with your waste and recycling.
For Our Customers
In everything we do, Passion is key – our Managing Director Caroline has always believed that being passionate is integral if you expect anyone to believe in you or follow you. Being passionate is SO important and will be one of the most, if not THE most important value to our business. Passion will always shine through over education, skills and hard work because when you are truly passionate it becomes your true purpose.
Strength
For Us
Each business and customer of ours has their own qualities, specialties, requirements, needs and challenges and we want to use our tenacity, energy and authenticity to work with you every step of the way.
For Our Customers
In business and personal life, it’s vital to grow through what we go through and we will always support our team to learn, develop and grow from strength to strength in all that they do and achieve. Using these occasions in the future will allow us to be stronger, smarter and supportive.
Diversity
For Us
Now more than ever before it is imperative that Diversity, Inclusion and Belonging are the things that surround us – The beauty of the world lies in the Diversity of its people.
For Our Customers
Diversity & Inclusion is about diverse thinking, perspectives, experiences, work styles, and cultural backgrounds. Customer and employee experiences with diversity are different, but what’s felt on the inside of a company will be felt (and possibly even amplified) on the outside.
One person can make a difference and one person can be a powerful force for change.